Things you need to know!
INTERNATIONALLY we only ship everything in plastic bags sized 28x40cm, and there is only space for maximum 1kg in weight in a bag (estimated 4 items). If you wish to order more than 1kg, you will have to make a separate order as we will have to make another shipment.
IN THAILAND we mainly ship with plastic bag sized 28×40 (max. 4 items) and 30×45 (max 6 items). We ship with Kerry Express, so bag sized 28×40 falls under Seal Bag (B) and 30×45 falls under Seal Bag (C). For small orders like face masks, we can ship with envelopes if your order is much smaller than the plastic bags.
In Thailand, we ship with Kerry Express.
Internationally, we ship with ThailandPost EMS & Regular Air.
Given the limited supply of our stock, when we run out of items, it may take some time to re-produce the products.
We ship things out every Monday, Wednesday & Friday.
We are working from 10am (10:00) to 10pm (22:00) from Monday to Friday, and we are working from 10am to 6pm on Saturday. We are closed on Sunday.
Shipping time estimated
(after you have received the email confirming that your package has been shipped):
Bangkok, Thailand: 1-3 business days
Other, Thailand: 1-3 business days
Internationally EMS: 4-5 business days
Internationally Regular Air: 7-14 business days (NOTE: Due to COVID-19, it can take up to 2 months if you are located far from Thailand)
We will send you the tracking number of your package with the shipping confirmation email.